COPYRIGHT © 2019 COOK, CHEVROLET, SUBARU & FORD

CUSTOMER

TESTIMONIALS

SUPERINTENDENT OF STRATTON SCHOOLS

To Cook Ford in Craig, first, I want to say a big thanks for going out of your way to make a bad hunting trip turn out a lot better for me and my boys. I was taken aback by the way I was treated by the entire staff. They treated us like family and went way above the call of duty to try to resolve my problem with my F-150 Ford pickup.

Chris, Kevin, and the staff are great and caring people who cared about people that day and not what was in it for them or the dealership or whether they got money out of this issue.

It was very apparent the way they did their job that they gave their word, and a handshake meant something to them. This is something  my grandfather taught me when I was young. It's too bad more people today don't have this same value.

I will be back to Craig in December for elk hunting with my young boys, and when it's time to replace my Ford, it will be done at Cook Ford!

“The car buying process at Cook Subaru was extremely easy. I dealt with knowledgeable staff the entire time that helped to get me into the car that I wanted at a price that I could afford.

Having bought a vehicle or two in the past, I have never had such a hassle-free experience. I have also never been made to feel like I have so much support for my vehicle now that I own it. Knowing that I can call my sales person for anything that I need, as small as a jump start if my battery is dead gives me great peace of mind!” 

“Darrell & crew: Always a good experience with Cook Chevrolet & Subaru. Thanks for taking good care of me.”

"It's been a real pleasure purchasing my new Forester. David is one class act and very well informed on his product. He's been there helping every step of the way. I definitely feel important and well taken care of with him. I really appreciate his hard work making this happen. A dealer can be made or broken on the power of their team and from all I've seen you have a real top of the line crew."

"Thank you for taking such good care of me and my Subaru. I needed extra service items taken care of and everyone was so accommodating (two headlight bulbs replaced instead of one, oil change, snow tires removed, summer tires put on). Thank you so much for doing everything so cheerfully! And my Subaru is VERY happy, purring along with its new oil and headlights."

"Alex Wolf was exceptional! When I first visited Cooks I was looking to possibly leasing a car. I had no idea that I did not have a credit history and Alex was able to finance a brand new car at an affordable budget for me. I was truly surprised and could not believe the finance rate that he was able to get for me. I believe that without Alex assisting me, I would not be driving a new car now! Thank you."

Buy your used vehicle from Cook in Steamboat! Be sure to ask for Wolf, their best Salesman. Here's why: I am a FT Steamboat resident and purchased a used Chevy Silverado High Country which ended up having some issues. Wolf was our sales rep and he was wonderful in every way - expert on all the features in the marketplace - and his guidance was spot on because we LOVE the vehicle. Wolf even arranged to have the vehicle stored the vehicle for a few days because it was a gift! He also came in on his day off to execute the deal so I could give the gift on time. The most notable part is that we discovered a couple of issues immediately (not 1,000 miles or several months later, but immediately). Wolf was on it - attentive, responded to text messages right away - he wanted to make sure we were taken care of since we had just spent money with him. The owner of Cook got involved and provided immediate approval for his people to do a full, costly repair. I did not have to plead my case. They did the right thing, even though they legally didn't have to. Also, Wolf got us a loaner vehicle, which I did not expect them to do since we were not paying for a service call. A side note - we have always had our Suburban serviced by their Craig Cook location - they are excellent - they fix it right, and they don't overcharge. Buying a used vehicle, we experienced the same integrity/professionalism.

- Heather M, January 2019

I've worked with Subaru dealers in Vermont, New Hampshire and Oregon. I've felt reasonably good with all of them. While this was only my first interaction with Cook Subaru service, I have no doubt that this is a service department that is professional and ethical. Really appreciated Darrell's clear communication, warm demeanor and good advice. He got everything done on time, including saving a summer tire, which means I don't have to replace 4 tires next spring. I have no need to look elsewhere for any of my Subaru service needs. Thanks.

"I can't tell you how many cars, trucks, vehicles I have bought from Cook Ford, but it has always been a great experience, service has been great and the sales people and all employees have been great. I keep going back, even if I were to move I would probably come back here to buy a vehicle."

"We had such a great experience, Burle and Kevin went above and beyond to make everything easy and stress free! My first Ford and I love it so much!!! Glad I switched. Thank you for everything!!" 

"We recently bought our 08 dodge 3500 from Cook Ford. Keenan was a great salesman and went above and beyond to help us with the purchase and to ensure we had everything we needed. I will definitely be doing business with them again down the road!" 

GOOGLE REVIEW

To Cook Ford in Craig, first, I want to say a big thanks for going out of your way to make a bad hunting trip turn out a lot better for me and my boys. I was taken aback by the way I was treated by the entire staff. They treated us like family and went way above the call of duty to try to resolve my problem with my F-150 Ford pickup.

Chris, Kevin, and the staff are great and caring people who cared about people that day and not what was in it for them or the dealership or whether they got money out of this issue.

It was very apparent the way they did their job that they gave their word, and a handshake meant something to them. This is something  my grandfather taught me when I was young. It's too bad more people today don't have this same value.

I will be back to Craig in December for elk hunting with my young boys, and when it's time to replace my Ford, it will be done at Cook Ford!

"I have done business with the guys at Cook Ford for years.  They are easy to deal with and will go out of their way to get what you're looking for.  Thanks guys."

We have bought a couple vehicles new from Cook and both experiences were great!  Super friendly people and welcoming atmosphere!  High recommended!  It's always great to deal locally and be treated fair!  Thanks for the great attitude and experience!"

I have found the employees at Cook Chevrolet to be Very Helpful. They will go out of their way to make sure I am taken care of. If ever there is a problem, I have taken the time to discuss the issue, and it always has turned out well for both parties. I will continue to patronize Cook Thank You to John in sales and Joe in service!

We've gotten great service in both the service center and the body shop. From the front sales to everyone else on the Cook Team, they're great friendly & helpful people. No reason to go anywhere else.

They were really awesome. They treated us like family. Got us a really good deal. Thank you guys.

Cook Chevrolet employees are all amazing and helpful. Thank you service center for everything you've done to help me with my car. Thank you to everyone at cook's Chevrolet.